My name is Anna and just 2 years ago I was a broke full-time art student with a part-time job as a sales associate at a busy mall. Now, I’m a full-time blogger and I run 2 very different blogs:
- yourartpath.com – an art blog for aspiring artists;
- annasok.com – a blog where I share how anyone can start their own online blogging biz.
Over time I developed a bunch of content, traffic, and monetization strategies that I share inside of my course and guide “Start a Blog The Right Way”.
Since the time I started blogging in 2017, I focused a lot on mastering Pinterest for my first blog. I’ve made mistakes, learned and got results!
Here is what my stats are at the time of writing:
As you can see, I have 4.9 million reach and 24,375 followers!
Pretty great, right?
And if we take a look inside of my Google Analytics statistics, you can tell that all of my traffic is FREE and it mostly comes from social media 76.5%.
If we look even closer, we can see that 98.05% of that social media traffic is actually from Pinterest!
I got used to these awesome results and the automated traffic that took me only 15 minutes/week of work!
All I had to do, was schedule some pins with Tailwind scheduler.
It’s a software that publishes pins you scheduled on your behalf, AND it’s partnered with Pinterest, which means it’s completely OK and LEGAL to use!
So imagine how I felt when I received this email…
My Pinterest Account Got Suspended!
This is what it felt like when I read this email…
Now, I know for a fact that I wasn’t spamming, linking to some content that I’m not supposed to or using any illegal software.
Remember, Tailwind is OK to use because it’s one of the Pinterest Partners as can be seen here:
*you can check out all of the Pinterest Partners here.
So then, what did I do wrong?
The Pinterest team wrote that my account was suspended due to spam, and in the
- Unsolicited commercial messages
- Attempts to artificially boost views and other metrics
- Repetitive or unwanted posts
- Off-domain redirects, cloaking or other ways of obscuring where a Pin leads
- Misleading content or behavior. For example, deceptive design elements or suspicious pop-ups.
Reading through all of these different options, I though that maybe I had this: “Repetitive or Unwanted Posts”.
I always try to improve my Pinterest Marketing Strategy, and so I decided to do an experiment and repost some of my old pins from 6 months ago. After all, creating new pins constantly for old posts is a lot of work.
I thought it was okay to do because Tailwind has this option of “looping pins”: you choose your best-performing pins and they loop to the same board overtime to get you more traffic. This incredible feature got me extra 2,800 repins!
So could it be that my new strategy is what got me suspended??
I decided to do 2 things:
- Click on the link they provided inside of the email to notify them that my Pinterest account suspension was a mistake
- Email them in person to find out what I did wrong so I don’t repeat the same mistake on AnnaSok Blog Pinterest Account (pssst…follow me for more content updates! 🙂 )
If this ever happens to you, I think you absolutely need to email them and ask for a reason! So you know what NOT to do in the future!
In order to email them, go to the top right corner of your Pinterest account and chose “Help” (if you have another account to access it from), OR if your only Pinterest account was suspended – go here.
Then on a new page scroll down to the bottom, and choose…
Finally, select the reason why you want to contact them, in this case, I picked “Appeal an Account Suspension”…
Then I send them an email. And here are a few tips I suggest you keep in mind if this unfortunate situation happens to you:
- Be respectful. The person reading it didn’t cause your suspension!
- Explain your situation in depth, what happened, how it affected you.
- Tell them why it’s important for you to keep this account.
- Ask if the reason you think you got suspended is the right one?
- Tell them you are willing to fix any mistakes you unintentionally made in the past.
Here is the email I sent:
After I sent the email, I went back to working on my blogs 🙂
My friend told me to take a day off since this happened, but then I would only keep thinking about this situation… So I decided to keep my mind off of things and got productive!
All was left for me is to wait…
So I did, and planned for the worst case scenario – I need to start over and build a new Pinterest account from the ground up.
The great thing is – I now know how to do it quickly and effectively with the help of Tailwind and “before-launch” strategy I share in a bonus video lesson that comes with my “Start a Blog The Right Way” video course.
Not going to lie, I still had hopes that my Pinterest account will be reactivated!
The next morning I woke up to this email:
OMG!!!
This is what I looked like in the moment:
It was an incredible feeling!!!
So, if this situation ever happens to you – DON’T GIVE UP!
Don’t write angry emails to the Pinterest support team, this will not do you any good.
Be humble and willing to work things out – it pays off!
That’s all for this article, but make sure to check out my other ones below!
Cheers,
8 Responses
Did you get all your pins back or did you have to start again from scratch? I have to know, Pinterest is currently the only social network I access on a regular basis.
Hi Des, they re-activated my Pinterest account entirely!
I think that’s because I acted on it right away without waiting 🙂 If this ever happens to you, you will get an email right away, so make sure you are on top of things and request a look-over via the link they provide you with + email them politely asking for a reason. Hope that helps!
Hi Anna.
I received the reactivation message from Pinterest, and they apologized for the mistake they did (I didn’t do anything wrong), but I lost 10K followers! Did you lose any followers after reactivation?
Hi Valentina,
No, I haven’t lost any followers at all… I’m thinking maybe they were also cleaning out old inactive or bot accounts at the same time? That could’ve meant some lose for you.
10k is a lot! I hope you can regain it back quickly!! 🙂
Exactly what happened with me last month… I wasnt spamming or wasnt even using tailwind… they just suspended my account… after that 3 days they reactivated while giving me the same reason which you showed… but after that till now my 500k reach dramatically went down to 75k… and daily reach went down to 0-10… it isnt picking up. I wrote to them again about this issue and they replied that a reactivated account needs 7-10 days to relist in their algorithm… but its been 1 month… still nothing.
Can you please share about what happened after your account got reactivated?
Hello, Arun!
I wish I could help you in this situation, but my stats didn’t change at all. Do update us what happened to your account after a few weeks, I’m curious to know!
Hi Anna, exactly the same thing just happened to me and Pinterest just reactivated my account. But now I’m afraid of using Tailwind. Are you still using it? If so, have you changed your amount of pins or the frequency for avoiding getting banned again?
Thank you! Amalia
Hello, Amalia. Actually, I kept using Tailwind and got banned again after 5 months LOL. Went through the same process and got my account back in 3 days again. I’ll keep using it though 🙂